Need help or advice? Call us: +44(0)1784 457 281

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Contact In-motion

In-motion Sales and Service staff are here to help you Monday - Friday 8.00am to 5.30pm.

 

In-motion Limited

Cambridge House

Drake Avenue

Staines Upon Thames

Surrey

TW18 2AP

 

In-motion office telephone number - 

01784 457 281

In-motion contact email address -

sales@in-motiongroup.com



In-motion Technical Services

 

In-motion Technical Services play a key role for all our customers providing an efficient, friendly service trusted to deliver superior results for lighting, ballasts, grip and camera products wherever it’s needed. 

Our technical expertise goes beyond general repairs and we believe that after sales service is vital to ensure all our customers are kept fully informed with the latest product information, updates on existing products and rapid service to minimise down-time.

We pride ourselves on building genuine long term relationships with our customers through consistently offering a high quality service.

 

Things to know about our Team


  • Your  In-motion Technical Service team are a team of fully trained technicians offering a highly professional service to meet your needs. 
  • In-motion Technical Service team understand the unique demands of our customers and offers a personal service including technical advice on products with mechanical, optical and electronic functions.

 

In-motion will provide you

 

E-mail support on technical issues and questions.

A dedicated service co-ordinator to work closely with you adding value to our relationship when face to face interaction is needed.
 
An easy way for you to log any service / technical requirements.

Information of our competitive price offerings and special promotions.

Service history of each product is electronically registered and available for review at any time.

Detailed inspection and report of your product if required for insurance or other purposes.

Evaluation and estimates prior to carrying out service if requested.

 

More Professional Services


  • Portable Appliance Testing (PAT) 
In-motion technical services offer a cost effective range of services for all your PAT testing needs for your professional lighting products.

Our technicians are fully trained and up to date to the 3rd edition of the IEE Codes of Practice for in-service Inspection and Testing of Electrical Equipment and the 17thEdition BS7671 Wiring regulations.

 

 

  • Studio installation “Your vision is our vision”
We are able to provide a very cost-effective, professional design, planning and installation an project management services for all sizes of television, film and photographic studios.

We pride ourselves on listening, applying, and delivering, within budget, your studio. Our installation team will work independently leaving you to do what you do best.  

Our Electrical technicians are fully qualified and registered to the NICEIC.

 

Your technical team

  • Lisa Read – Service and Sales Co-ordinator – 01784 457281 lisa@in-motiongroup.com
  • Andres Lasry – Electronics Engineer 01784 457281  andres@in-motiongroup.com
  • Qualified PAT testers, ARRI Certified and Qualified Service Technicians
Alternatively, e-mail  service@in-motiongroup.com OR ask us a question via this link, and a member of our service team will contact you shortly.  
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